Frequently Asked

30% T/T deposit in advance and balance payment upon copy of B/L or L/C at sight.

Of course, we can print your logo on sauna and cold plunge tub.

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable, please contact us.

1 Set of cold plunge tub is acceptable for sample checking.

The buyer is responsible for any tax and duty charged by their country customs.

Click “ Ask inquiry “(根据网页的询盘文字来修改) Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly we can make the order for you by internet when you confirm it. Fourthly you can kindly pay the order, then we can arrange the warehouse to pack the products for you .

Due to raw material of real wood, there may be some color difference for each one. Every product is unique. Thanks for your understanding!

Sample needs 1 week, mass production time needs 4 weeks. Contact us for the details.

Yes. We accept OEM and ODM for cold plunge tub and sauna.

First of all, our products are produced in a strict quality control system with low defect rate. Secondly, we will ensure that the products in good condition when we ship them out, and we can conduct an online video inspection before shipment. You can kindly contact us when you have any question about the products.

Both sea freight and air freight according to your request. For specific details, feel free to contact our sales representatives.

There is manual with installation coming with Betaplunge’s product. If you have any question when installing, you can contact our sales manager.

You can apply a thin of wood wax oil to the wood after six months or a year of use. To usse soft towel to clean the cold plunge tub, hard bristle is prohibited,in case of scratching the wood and stainless steel.